Official skill · AI practice

Team glossary builder

Builds a team glossary from documents: one preferred term per concept, plain definitions, words to avoid, usage notes, owners, and a list for AI instructions. Use it when people and AI tools use different words for the same thing.

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Works in Claude, ChatGPT, and coding agents. On Team and Business, the official skill in your pod updates itself when we improve it.

When to use it

What you give it

What you get

An A-to-Z glossary table and a paste-ready 'use / don't use' list for AI instructions.

How it works

  1. Collect candidate terms
  2. Group variants by concept
  3. Pick the preferred term
  4. Write the definition in plain words
  5. Add usage notes
  6. Assign an owner per term
  7. Format for people and AI

Example

What you give it

Docs for Shiftly (staff scheduling app). UI says 'Workspace'. Sales deck says 'account' and 'org'. Support tickets say 'company'. Help center uses 'shift swap' and 'trade request' for the same feature. Finance reports 'MRR' and 'monthly revenue'. Some docs say 'log-in', others 'login'.

What you get back (the start of it)

Shiftly glossary

*Version 1, 4 Nov. Audience: both. Changes: ask the term's owner.*

TermDefinition (plain words)Don't useUsage notesExampleOwner
log in / login"Log in" is the action; "login" is the noun or adjectivelog-inVerb: two words. Noun: one word"Log in with your work email."Product
MRRMonthly recurring revenue: the subscription revenue we expect every month, excluding one-off feesmonthly revenue (ambiguous: may include one-off fees)Spell out on first use in customer-facing text"MRR grew to [number] in March."Finance
shift swapA request from one employee to give their shift to a coworker, which a manager approvestrade request (old name)Lowercase; plural "shift swaps""Send a shift swap from the Schedule tab."Product
WorkspaceThe space in Shiftly where one employer manages its schedules and staff; a company can have more than oneaccount, org, company (ambiguous with the legal customer)Capitalized as in the UI"Invite managers to your Workspace."Product

For AI instructions (paste as-is)

  • Use "Workspace", not "account", "org", or "company", for the place in Shiftly where schedules live.
  • Use "shift swap", not "trade request".
  • Use "log in" (verb) and "login" (noun), never "log-in".
  • Use "MRR" only for recurring revenue; spell out on first use.

Open decisions

  • Do we need a separate term for the paying legal entity (e.g., "customer") vs the Workspace? — options: add "customer" as its own entry / leave it — decider: Head of Product

The rest of this output, the full steps and the checks the AI runs before it answers are in your pod once you add the skill.

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Changelog

Sources

  1. A to Z style guide - GOV.UK content and publishing guidance (read 2026-11-04)
  2. Word list | Google developer documentation style guide | Google for Developers (read 2026-11-04)
  3. Ontology Development 101: A Guide to Creating Your First Ontology (read 2026-11-04)
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