Official skill · Management

Care and challenge feedback check

Places planned feedback on Kim Scott's care personally and challenge directly axes, rewrites it to do both, and plans how the manager asks for criticism. Use it when before praise or criticism that matters.

AI skill

Have your AI turn your feedback into words that are kind and clear

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Works in Claude, ChatGPT, and coding agents. On Team and Business, the official skill in your pod updates itself when we improve it.

When to use it

What you give it

What you get

Behaviour-not-person fixes, care and challenge ratings, the quadrant, a rewrite with where and when, an ask for criticism, and a follow-up.

How it works

  1. Separate behaviour from person
  2. Rate the care
  3. Rate the challenge
  4. Place it
  5. Rewrite it to do both
  6. Plan the ask for criticism
  7. Close the loop

Example

What you give it

My designer Ana's mockups for the checkout redesign came in two days late for the second sprint running, and the developers had to wait. I was going to say in our team stand-up: 'Great work as always Ana, maybe try to be a bit quicker next time if you can?' I know she's been taking on extra requests from the sales team.

What you get back (the start of it)

Feedback check: checkout mockups late two sprints running

The feedback as planned

"Great work as always Ana, maybe try to be a bit quicker next time if you can?"

Behaviour, not person

The behaviour is clear in your notes (mockups two days late, two sprints running, developers waiting), but the planned words don't say it.

The rest of this output, the full steps and the checks the AI runs before it answers are in your pod once you add the skill.

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Changelog

Sources

  1. Radical Candor: our approach (read 2026-11-04)
  2. Radical Candor: the book (read 2026-11-04)
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